Meet our Heroes

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Elliot

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Eva

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NanNan

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Meet our Heroes - Elliot - Eva - NanNan -

Meet the Here Heroes.

Welcome to Shanghai and China with Here, enjoy a seamless stay with our Here “Heroes”, your dedicated concierge to support you during your stay with us.

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Portrait of a young man with short brown hair, fair skin, blue eyes, smiling, wearing a dark blue sweater, against a beige background.
A woman with curly blonde hair wearing white sunglasses, a purple tank top, and a blue patterned shirt, smiling on a boat in the water with cliffs in the background.

Eva 🇫🇷

Meet Eva, passionate about travel and adventure, she speaks French, English, and Dutch.

A smiling man with a bald head wearing a light gray blazer standing outdoors with green plants and brick building in the background.

Elliot 🇧🇪

Meet Elliot, he speaks 8 languages, live in Shanghai for 5+ years and is a professional host and magician.

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Meet NanNan, – Language & Culture Expert | Licensed Tour Guide | Founder of Mandarin Plus

NanNan 🇨🇳

Discover a 360 degrees solution from the accommodation search to your departure and everything in between.

Welcome to China and Shanghai with our Here heroes, meet your Hero and begin your journey hassle free with their support from accommodation search, installation and all support needed during your stay.

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Get your New Home.

Our Here Heroes helps you with:

Find and secure your accommodation

Support during the overall process with payments and contracts

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Soft Landing.

Our Here Heroes helps you with:

Support during the check-in

Support with buying the essentials for your flat if anything is missing

Help you setup your Wifi and home insurance

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A young man is looking at his smartphone with a surprised or confused expression, standing in a dimly lit area with sunlight casting shadows through blinds.

Ongoing Support.

Our Here Heroes helps you to:

All the questions during your stay

Support for the check-out and leaving China hassle free

Note: The Here “Hero” service is an optional add-on designed to assist you at every stage of your journey, in your native language — perfect for first-time travelers abroad or those on their first expatriation.

Welcome to Shanghai and China with Here, enjoy a seamless stay with our Here “Heroes”, your dedicated concierge to support you during your stay with us.

A transparent pricing that grows with your needs.

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Standard.

Get a Hero to support you from housing search to your check-in.

390,00€

One-time fee, non refundable

What’s included?

✔️ One to One Video Call - Your Hero will tell you everything you need to know before coming to live in China.

✔️ Priority Access - Get access to priority listings to book up to one (1) year in advance.

✔️ Airport Pick-Up - A driver will come pick you at the airport and drive you at your apartment.

✔️ Check-in & Tour - Your hero will be there at the check-in and then show you around your neighborhood, share tips and show you the best spots.

Premium.

Get a Hero to support you during the overall duration of your stay.

590,00€

One-time fee, non refundable

What’s included?

All the items in Standard, plus:

✔️ Purchase Support - Your hero will help you buy and have delivered at your place everything you’ll need that’s not already in the apartment.

✔️  Wifi Installation - Your Hero will help you setup the Wi-Fi in your apartment before your arrival.

✔️ Ongoing Support - Your Hero is here during the duration of your stay for assistance and tips.

Notes: The purchasing service covers ordering on your behalf – the tenant is responsible for paying for the item(s) purchased. Wi-Fi plan is excluded, home insurance is included at no extra cost.

Secure your Accommodation Now.

Get in touch with our team to start looking for your new home in Shanghai with Here.

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