Meet our Heroes

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Elliot

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Eva

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NanNan

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Meet our Heroes - Elliot - Eva - NanNan -

Meet the Here HEROES

Welcome to Shanghai and China with Here, enjoy a seamless stay with our Here “Hero”, your dedicated concierge to support you during your stay with us.

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Eva 🇫🇷

Meet Eva, passionate about travel and adventure, she speaks French, English, and Dutch.

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Elliot 🇧🇪

Meet Elliot, he speaks 8 languages, live in Shanghai for 5+ years and is a professional host and magician.

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Meet NanNan, – Language & Culture Expert | Licensed Tour Guide | Founder of Mandarin Plus

NanNan 🇨🇳

Discover a 360 degrees solution from the accommodation search to your departure and everything in between.

Welcome to China and Shanghai with our Here HERO, meet your HERO and begin your journey hassle free with their support from accommodation search, installation and all support needed during your stay.

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Get your New Home

Our Here HEROES helps you with:

Find and secure your accommodation

Support during the overall Process with payments and contracts

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Soft Landing

Our Here HEROES helps you with:

Support during the check-in

Support with buying the essentials for your flat if anything is missing

Help you setup your bank account and SIM card

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Ongoing Support

Our Here HEROES helps you to:

All the questions during your stay

Support for the check-out and leaving China hassle free

Welcome to Shanghai and China with Here, enjoy a seamless stay with our Here “Hero”, your dedicated concierge to support you during your stay with us.

A transparent pricing that grows with your needs

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Standard

Get a HERO to support you from housing search to your check-in.

390,00€

One-time fee, non refundable

What’s included?

✔️ One to One Video Call - Your Hero will tell you everything you need to know before coming to live in China.

✔️ Priority Access - Get access to priority listings to book up to one (1) year in advance.

✔️ Airport Pick-Up - A driver will come pick you at the airport and drive you at your apartment.

✔️ Check-in & Tour - Your hero will be there at the check-in and then show you around your neighborhood, share tips and show you the best spots.

Premium

Get a HERO to support you during the overall duration of your stay.

590,00€

One-time fee, non refundable

What’s included?

All the items in Standard, plus:

✔️ Purchase Support - Your hero will help you buy and have delivered at your place everything you’ll need that’s not already in the apartment.

✔️  Wifi Installation - Your Hero will set up Wi-Fi in your apartment before your arrival.

✔️ Home Insurance - Your apartment will be insured for the duration of your stay.

✔️ Ongoing Support - Your Hero is here during the duration of your stay for assistance and tips.

Note: The purchasing service covers ordering on your behalf – the tenant is responsible for paying for the item(s) purchased. Wi-Fi and home insurance are included at no extra cost.

Secure your Accommodation Now

Get in touch with our team to start looking for your new home in Shanghai with Here.

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